Exploring the dynamics of workplace conflict.
Understanding the impact of unresolved disagreements.
Techniques for improving communication during disagreements.
Strategies for demonstrating empathy through active listening.
Identifying different conflict management approaches.
Understanding the role of emotional intelligence in conflict resolution.
Techniques for reaching win-win solutions.
Negotiation skills for resolving disagreements.
Videos
Articles
Digital Badges
Quizzes
Handouts
One-to-one mentorship
You are in HR or a manager overseeing team relationships, seeking to enhance your conflict resolution skills while allowing employees to have their say.
Improve your conflict resolution and problem-solving capabilities.
Enhance intra-team communication.
Show that you respect everybody’s point of view without having to agree with everyone.
Improve your leadership credentials.
Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.