Differentiating between ‘radical candor’ and ‘brutal honesty’ in giving feedback on employee performance and attitude.
Overcoming myths that honest feedback needs to be brutal and uncaring.
Understanding the care-challenge matrix and finding a high-care, high-challenge messaging style.
Understanding the role of empathy in fostering learning behaviors, self-awareness, and self-enhancement.
Building trust through empathy and care so that direct criticism and praise are received meaningfully.
Understanding the importance of improved communication through improved trust.
Avoiding trust-reducing actions, such as passive-aggressive behavior or fear of ‘hurting feelings.’
Being willing to accept radical candor not just top-down but also bottom-up.
Videos
Articles
Digital Badges
Quizzes
Handouts
One-to-one mentorship
You are a manager or leader and wish to build trust with employees and help them overcome their challenges.
Learn to give feedback that is both truthful and helpful.
Get, give, and encourage intra-team guidance.
Build candid, trustful relationships with team members.
Know what the team can do to improve trust and efficiency.
Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.