Emerging Skills in the Banking Domain

4.5

Learn the skills needed by banks for the 21st century, and how to drive change in your organization.

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Introduction

As banking undergoes technology-driven disruption and transformation, banks are placed in an adapt or perish situation. This speaker series helps bankers at all levels get familiar with the skill sets required for the new regime, including automation, robotics, artificial intelligence, and business process optimization.

Keywords

Emerging skills in banking, banking automation, business process optimization, new banking jobs, digital process engineers, conversational commerce designers, universal service advisors

What You Learn

1

Importance of business process optimization to redefine workflows, eliminate redundancies, and boost productivity.

2

Grasping increased efficiency and reduced operational costs of technological solutions.

3

Effective upskilling or reskilling of the existing workforce to work alongside automated systems.

4

Strategies to encourage employees to embrace adaptability, critical thinking, and digital literacy.

What You Get

Videos

Articles

Digital Badges

Quizzes

Handouts

One-to-one mentorship

This Is For You If

You are responsible for guiding technological transformation at your bank or financial organization.

How You Benefit

Develop a culture of continuous learning within the organization..

Stay ahead of the curve by preparing for future skills, through proactive upskilling and reskilling.

Help banks streamline operations, identify bottlenecks, improve efficiency, and drive innovation through automation.

Appreciate use of AI-powered chatbots and virtual assistants to enhance customer experiences.

What You Shouldn’t Miss

Data Analytics in Banking

Data analytics is not only helping banks have a better picture of their client’s credit scores but is also helping evolve a more empathetic approach to customer relations.

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Cyber-Security – Is Enough Being Done?

Learn the inadequacy of current reactive approaches to cybersecurity and the advantages of proactive paradigms.

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The Emergence of ESG – Green gets Real

Learn the skills to identify the environmental, social, and governance (ESG) factors in making business and investment decisions.

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The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

20,000

programs conducted in nearly 2 decades.

80%

of our clients are Fortune 500 companies.

out of 100 learners recommend our programs to others (NPS score).

483,000+

professionals have leveled up their skills and mindsets.

42%

of our programs are mandatory for some clients’ employees.

80%

of clients repeat our programs.

800

years of collective experience in planning and upskilling.

50+

Facilitators come from top management and leadership roles.

countries and growing…

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.