Understanding emotional intelligence (EI) in relation to other kinds of intelligence in the workplace.
Understanding the four pillars of EI - self-awareness, self-management, social awareness, and relationship management.
Techniques for enhancing self-awareness and self-management.
Strategies for managing emotions under pressure.
Techniques for improving social awareness and empathy.
Understanding the impact of emotions on team dynamics.
Techniques for conflict resolution and effective communication.
Managing stress in high-pressure environments.
Videos
Articles
Digital Badges
Quizzes
Handouts
One-to-one mentorship
You are involved in team collaboration, conflict resolution, and/or high-pressure environments, where managing one’s own and others’ emotions is crucial.
Enhance team collaboration and interpersonal relationships.
Improve conflict resolution by understanding emotional states.
Improve problem-solving through empathy.
Improve harmony within the team.
Improve emotional resilience within the organization.
Enhance organizational culture.
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