Introduction

Learn creative problem-solving, effective coaching techniques, and the art of giving and receiving feedback, enhancing your overall management capabilities within the organization with this program. Critically, know the difference between ‘hard’ business problems and ‘soft’ interpersonal problems, that call for different skill sets.

Keywords

Management skills, leadership development, personalized support, change management, creative thinking, problem solving, coaching techniques, feedback management, communication skills

What You Learn

1

Understanding the role and power of a manager.

2

Managing oneself to develop effective leadership skills.

3

Creative thinking for out-of-the-box solutions.

4

Differentiating ‘hard’ and ‘soft’ problems.

5

Problem-solving skills for ‘soft’ problems.

6

Differentiating management and coaching.

7

Techniques for providing constructive feedback.

8

Receiving and implementing feedback effectively.

What You Get

Videos

Videos

Articles

Articles

Digital Badges

Digital Badges

Quizzes

Quizzes

Handouts

Handouts

One-to-one mentorship

One-to-one mentorship

This Is For You If

You find yourself in a new role as a manager, team leader, or supervisors, andsupervisor and wish to enhance your leadership skills.

How You Benefit

Enhance your leadership and management capabilities.

Improve your ‘soft’ problem-solving skills.

Raise your decision-making abilities.

Strengthen your communication skills.

Learn to receive feedback positively.

Help your team enhance performance and productivity.

Learn to improve employee retention.

Master the art of talent development.

What You Shouldn’t Miss

Corporate Storytelling

Corporate Storytelling

5
Learn to better pitch ideas, results, and facts to listeners with storytelling techniques.
Managing Stakeholders in Matrix Organization

Managing Stakeholders in Matrix Organization

4.6
Learn to analyze the differences between matrix and linear structures and apply key principles for successfully managing stakeholders in a matrix environment.
Negotiation Skills

Negotiation Skills

5
This program focuses on developing your abilities to effectively resolve conflicts of interest and win trust through strategic negotiation techniques.
Customer Centricity

Customer Centricity

4.7
This program helps you with optimizing resources and aligning optimize resources and align processes to enhance the overall customer experience.

The Silver Brook Advantage

End-to-End Program Management

Every program is managed end to end by the SB team through reminders, attendance, assignments, mentorships, and tests.

Going the Extra Mile

Each program is designed and delivered with a focus on maximizing learning outcomes and achieving the terminal objectives.

The Personal Touch

Our programs are tailor-made to our partner organizations and their individual learners.

Integration across Disciplines

Programs across Life Skills, Leadership, Business, and Technology for all industry sectors.

Why Learn from

Silver Brook

19,000+

programs conducted in just 17 years.

80%

of our clients are Fortune 500 companies.

94

out of 100 learners recommend our programs to others (NPS score).

450,000+

professionals have leveled up their skills and mindsets.

40%

of our programs are mandatory for some clients’ employees.

80%

of clients repeat our programs.

800

years of collective experience in planning and upskilling.

50+

Facilitators come from top management and leadership roles.

12

countries and growing…

Get it

Customized

Call us to talk to one of our learning advisors about your upskilling requirements or use the form below to send us a message.